Warranty

Thank you for choosing to purchase from www.icplindia.com (Interface Connectronics Pvt Ltd). We appreciate your support and are dedicated to providing you with high-quality products and excellent customer service.

This warranty sets forth the terms and conditions under which www.icplindia.com (Interface Connectronics Pvt Ltd) (referred to as “we” or “us”) will provide warranty coverage for products purchased through our ecommerce website (referred to as “product(s)”).

1. Warranty Coverage:

  • We warrant that the products delivered to you will be free from defects in material and workmanship under normal use for a period of Seven (7) working days from the date of purchase.
  • This warranty is only applicable to the original purchaser and is non-transferable.
  • The warranty is subject to the terms, conditions, limitations, and exclusions set forth below.

2. Warranty Claims:

  • To make a warranty claim, you must provide proof of purchase (order number, invoice, or receipt) and a detailed description of the alleged defect.
  • The warranty claim must be submitted within Seven (7) working days, starting from the date of discovery of the alleged defect.
  • You may submit a warranty claim by contacting our customer service team at +91 97399 52969 or sales@icpl.co.in

3. Warranty Remedies:

  • Upon receiving a valid warranty claim, we will, at our discretion, either repair or replace the product free of charge.
  • If the product is no longer available or discontinued, we reserve the right to replace it with a similar product of equal or greater value.
  • In the event that a replacement or repair is not possible, we may offer a refund for the purchase price of the product.

4. Warranty Limitations and Exclusions:

  • This warranty does not cover damage caused by misuse, improper installation, neglect, accidents, modifications, or any unauthorized alterations or repairs.
  • The warranty does not apply to normal wear and tear, cosmetic damage, or any damage incurred during transportation.
  • We are not responsible for any indirect, consequential, or incidental damages arising from the use or inability to use our products.
  • Any warranty claim submitted after the expiration of the warranty period will not be considered.

Thank you for choosing Interface Connectronics Pvt Ltd. We are committed to your satisfaction and look forward to serving you.