Returns & RMA (Return Merchandise Authorisation)
Welcome to our hassle-free returns and RMA (Return Merchandise Authorization) process. We understand that sometimes products may not meet your expectations, and we are committed to providing a smooth and convenient experience for you. Our return policy ensures that you can easily initiate returns, request RMA, and receive refunds or exchanges. Simply log in to your account, navigate to the order history page, select the item you wish to return, and follow the step-by-step instructions. Our dedicated customer service team is ready to assist you throughout the process, ensuring that your return or RMA is handled promptly and efficiently. Shop with confidence knowing that we prioritize your satisfaction and strive to make your experience as seamless as possible.
At Interface Connectronics Pvt Ltd, customer satisfaction is our top priority. We understand that sometimes returns or exchanges are necessary. That’s why we have a hassle-free return policy in place to ensure your peace of mind. If you’re not completely satisfied with your purchase, you may return it within Seven (7) Working Days for a full refund or exchange. Here are a few key points to keep in mind regarding our return policy:
- Eligibility: To qualify for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Timeframe: You have Seven Working Days (7) from the date of delivery to initiate a return or exchange.
- Process: To initiate a return, simply fill out RMA Form Our dedicated team will guide you through the process and provide any necessary assistance.
- Refund or Exchange: You can choose to receive a full refund to your original payment method or opt for an exchange for another product of equal value.
- Return Shipping: Depending on the reason for the return, you may be responsible for return shipping costs. However, in cases where the return is due to an error on our part, we will cover the return shipping expenses.
- Condition of the Item: We reserve the right to assess the condition of the returned item before processing a refund or exchange. If the item is found to be damaged or not in its original condition, we may deduct a restocking fee or refuse the return.
Please note that certain items, such as personalized or customized goods, may not be eligible for return due to their nature. Additionally, any promotional or discounted items may have different return policies, which will be clearly stated at the time of purchase.